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the liverpool coach welcome scheme

Liverpool extends the warmest welcome to coaches visiting the destination.

Located at Liverpool Cathedral in the city's historic Hope Street Quarter, Albert Dock on Liverpool Waterfront and the new service at the Liverpool ONE bus station, groups arriving in the city are able to find out about the destination from a team of enthusiastic coach hosts.

This is a free service, with benefits for both passengers and drivers:

Passengers
- Personal welcome to the City of Liverpool
- Free city centre maps for coach passengers
- The latest information on what to do in the city
- Optional visit to Liverpool Cathedral and Albert Dock
- Toilet and refreshment facilities

Drivers
- Coach drop-off, pick-up, parking information and maps
- The latest information on traffic diversions or works
- Free refreshments

Hours of operation
The Welcome Scheme operates on request Monday to Saturday from March through to October between 10.00am and 3.00pm. Bookings should be made by email, at least 10 working days in advance, subject to availability. 

Coach groups wishing to use the scheme can call ahead to be assured that the host will be there as the coach arrives. Those using the Cathedral scheme should report to the gate lodge on arrival where there will be a short wait while the duty host will be called.

Passengers can rejoin the coach at Liverpool Cathedral/Albert Dock or be collected from elsewhere in the city centre. From both Liverpool Cathedral and Albert Dock passengers are easily able to explore the city centre with its excellent shopping, museums, galleries, tours, cafes and restaurants.


To book the Liverpool Coach Welcome Scheme please contact:

Liverpool Cathedral - Jenny Moran
E: jenny.moran@liverpoolcathedral.org.uk
T: 0151 702 7284


Albert Dock
T: 0151 707 0729
CoachWelcome@liverpool.gov.uk


Liverpool ONE Bus Station - Drop off and pick up bays, which must be booked in advance:
T: 0151 330 1354
coachbookings@merseytravel.gov.uk
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